Frequently Asked Questions

How do I track my order?

Once your order is dispatched, a tracking link and SMS will be sent to your registered email and phone number. You can also contact support with your order number.

What is the return window?

Returns are accepted within 7 days from delivery for eligible items in original condition. Some exclusions apply.

How long for refunds?

Refunds are processed within 7 business days after we receive and inspect your return.

How do I cancel an order?

Contact support as soon as possible with your order number. If the order hasn't shipped we can usually cancel it; otherwise please use the returns process.

How can I contact customer support?

Use the contact form on this page, email care@radha.store or call +91 8095733338 (Mon-Sat 9am-6pm).